Law Enforcement Request Policy

1. Introduction

This Law Enforcement Request Policy outlines the procedures and guidelines for how we handle requests from law enforcement agencies for user data and other information. We are committed to protecting the privacy and rights of our users, while also complying with lawful and valid requests from law enforcement agencies.


2. Purpose

The purpose of this policy is to provide clear guidelines on how law enforcement agencies can submit valid requests for data, what types of information can be requested, and how we will respond to such requests. This policy ensures that requests are processed in compliance with applicable laws and regulations.


3. Scope

This policy applies to all law enforcement requests for:

  • User account information
  • Transaction records
  • Communications metadata
  • Any other data related to the activities of users on our platform

We do not disclose user information to law enforcement except in response to a valid and lawful request that complies with this policy and applicable laws.


4. Legal Framework

We comply with the laws of the jurisdictions in which we operate. Law enforcement agencies submitting requests for information must ensure their request complies with the relevant legal and procedural requirements in their jurisdiction. We will review and respond to such requests in accordance with the law, including any applicable data protection and privacy laws.


5. Types of Requests

5.1 Valid Legal Requests

We will only respond to valid legal requests, which may include:

  • Subpoenas
  • Court orders
  • Search warrants
  • Lawful data preservation requests
  • Mutual Legal Assistance Treaty (MLAT) requests (for international requests)
  • Other official legal instruments as required by law

Each request must be accompanied by appropriate documentation that demonstrates its validity under applicable laws.

5.2 Urgent or Emergency Requests

In the case of urgent or emergency requests, such as imminent threats to life or public safety, we may expedite the review of such requests, provided they are accompanied by proper legal documentation or urgent circumstances, such as:

  • Risk of harm to an individual
  • Threat to public safety
  • Other emergency situations

These requests will be evaluated on a case-by-case basis and will require justification.


6. Submission of Requests

6.1 How to Submit a Request

Law enforcement agencies may submit requests via the following methods:

  • Email: law@СoinRivals.com

Requests should include:

  • The name of the agency making the request
  • The name and title of the official making the request
  • Detailed information on the records or data being requested
  • Legal documentation (e.g., subpoena, court order, or warrant)
  • Justification for the request (if necessary)

6.2 Required Information

All requests must provide the following details:

  • Full name of the subject of the investigation (e.g., user or account holder)
  • Description of the specific information or data sought (including date ranges, account identifiers, or other specific criteria)
  • Legal authority under which the request is made
  • Description of the case or investigation, if applicable

6.3 International Requests

For international law enforcement agencies, requests must be made through proper legal channels such as an MLAT or similar international cooperation agreement. Direct requests from international agencies may not be processed without the appropriate legal framework in place.


7. Process for Reviewing Requests

7.1 Verification of Request

Upon receiving a request from law enforcement, we will verify:

  • The authenticity and validity of the request and the requesting agency
  • That the request complies with applicable laws and our internal policies
  • That the scope of the request is reasonable and justified

7.2 Legal Review

All law enforcement requests will be subject to legal review by our legal or compliance teams. We reserve the right to challenge requests that are overly broad, not properly authorized, or in conflict with user privacy rights or applicable laws.

7.3 Data Minimization

We will seek to minimize the data disclosed to only that which is required by the valid request and will not provide more information than is legally required.


8. Preservation of Data

8.1 Data Preservation Requests

We will comply with legally valid preservation requests, which require us to preserve specific data for a certain period pending further legal proceedings or requests. Preservation requests must include:

  • Detailed information about the user or data to be preserved
  • Legal documentation justifying the preservation

Data will be preserved in accordance with applicable law, and the requesting agency will be notified when the data preservation is complete.

8.2 Data Retention

We will retain preserved data for the legally required period or as specified in the request, after which it may be deleted unless an additional request or legal order is received.


9. User Notification

9.1 General Notification

It is our policy to notify users when their data is requested by law enforcement, unless:

  • The request includes a non-disclosure or gag order preventing such notification
  • The request involves imminent risk to life, public safety, or ongoing criminal investigations where notification would impede law enforcement efforts

9.2 Exceptions

In cases where we are legally prohibited from notifying the user (e.g., due to a court order or other legal obligation), we will comply with the law and refrain from providing such notice.


10. Costs and Fees

We reserve the right to charge law enforcement agencies reasonable administrative fees for the processing of requests, including:

  • Costs of producing records
  • Legal review fees
  • Data retrieval costs

Law enforcement agencies will be notified in advance of any costs associated with their request, and we may require payment before fulfilling the request.


11. Data Security and Confidentiality

We are committed to protecting the confidentiality and security of user data. All law enforcement requests and any data provided in response to such requests will be handled with strict confidentiality and in compliance with applicable data protection and privacy laws.


12. Contact Information

For all law enforcement requests or inquiries regarding this policy, please contact:

Email: law@СoinRivals.com


Acknowledgment

By submitting a request, law enforcement agencies acknowledge that they have read and understood the terms outlined in this Law Enforcement Request Policy and agree to comply with applicable legal standards and procedures.